We work with different shipping companies. Different delivery modes are generally available when ordering.
The preparation begins with the validation of the order and when all the articles of the order are available.
We strive to ship the same day, every order received before midday.
Access to delivery choices
Depending on the shipping address and country of destination, some options may not be available, depending on the offers from our shipping partners.
Our delivery partners:
It is the preferred mode of transport for classical expeditions to Metropolitan France, the French overseas departments and territories as well as international. This system is reliable and fast. To track your package, nothing is easier. Click on the link provided in your order, under "my orders", or via the link sent by email after shipment of your package. You can also follow the parcel manually by entering its parcel number on www.colissimo.fr
The average time to deliver a Colissimo package to France is 48 hours.
For Other countries it may vary up to 5 working days
Once the parcel has been prepared by us, it will be delivered to you within 48 hours, directly in your mailbox (France only). If it is not large enough and you are absent, a notice of passage will be filed allowing you to choose on the Internet a new delivery date within 6 working days or to recover your package the next day in the Post office of your choice.
If you do not make any selection, you will be able to collect your parcel in your home post office within 15 days.
Follow the routing of your package at any time www.colissimo.fr
With Colissimo Pickup Withdrawal you have several methods of withdrawal to choose to recover your package
Your package delivered tomorrow morning at the indicated address. With real time tracking of your shipment on the site www.tnt.fr/suivicolis and via your smartphone.
Delivered directly to your home in person by signature. In 24h after dispatch of your order and before 13h * in metropolitan France.
Notification by sms or e-mail at each key step of the shipment. In case of absence or impossible delivery, the parcel is delivered in the Relay Parcel (r) nearest you and you can withdraw it the same day at 14h.
In case of absence on the day of delivery, you will be able to reprogram your delivery according to the proposed options.
Hand delivered against signature. In 24h after dispatch of your order and before 13h * in metropolitan France.
In case of absence or inability of delivery, the parcel is returned to the TNT distribution agency awaiting further instructions.
* Delivery only on working days. No delivery on weekends and bank holidays. Delivery possible in early afternoon in rural areas