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Delivery options

We work with different shipping companies. Different delivery modes are generally available when ordering.

Order Preparation
The preparation begins with the validation of the order and when all the articles of the order are available.
We strive to ship the same day, every order received before midday.

Access to delivery choices
Depending on the shipping address and country of destination, some options may not be available, depending on the offers from our shipping partners.

Our delivery partners:

colissimo


It is the preferred mode of transport for classical expeditions to Metropolitan France, the French overseas departments and territories as well as international. This system is reliable and fast. To track your package, nothing is easier. Click on the link provided in your order, under "my orders", or via the link sent by email after shipment of your package. You can also follow the parcel manually by entering its parcel number on  www.colissimo.fr 

The average time to deliver a Colissimo package to France is 48 hours.
For Other countries it may vary up to 5 working days

cube_colissimoColissimo Home

Once the parcel has been prepared by us, it will be delivered to you within 48 hours, directly in your mailbox (France only). If it is not large enough and you are absent, a notice of passage will be filed allowing you to choose on the Internet a new delivery date within 6 working days or to recover your package the next day in the Post office of your choice.
If you do not make any selection, you will be able to collect your parcel in your home post office within 15 days.
Follow the routing of your package at any time www.colissimo.fr  

cube_colissimoColissimo Pickup

With Colissimo Pickup Withdrawal you have several methods of withdrawal to choose to recover your package

  • At the Poste office, you can choose the poste office in which you want to be delivered (without prior passing of your post man at home) among the 10,000 post offices available throughout Metropolitan France.
    Once the parcel has been prepared by us, it will be delivered to you within 48 hours and you will be informed of the availability of your parcel by SMS and e-mail. You can then pick it up within 10 working days. After this time, your parcel will be returned to us.
    Follow the delivery of your package at www.colissimo.fr

 

  • In Pickup relay, you can choose one of the 7500 Pickup retailers close to your home, workplace or holiday, from which you wish to have your delivery.
    Once the parcel has been prepared by us, it will be delivered to you within 48 hours and you will be informed of the availability of your parcel by SMS and e-mail. You can then pick it up within 10 working days. After this time, your parcel will be returned to us.
    Follow the delivery of your package at www.colissimo.fr

 

  • At Pickup Station you can choose one of the 500 automatic pickup station to have your parcel delivered. They can be reached on your way (train station, metro, car park, shopping centers, etc.) 24/7 (except when subject to shopping mall schedules and transport zones). Once the parcel has been prepared by us, it will be delivered to you within 48 hours and you will be informed of the availability of your parcel by SMS and e-mail. It will specify your retrival codes allowing you to retreive your package during 3 working days. After this time, your parcel will be returned to us.
    Follow the delivery of your package at www.colissimo.fr

 

  tnt  TNT Express


Your package delivered tomorrow morning at the indicated address. With real time tracking of your shipment on the site www.tnt.fr/suivicolis and via your smartphone.

tnt-domicile

Delivered directly to your home in person by signature. In 24h after dispatch of your order and before 13h * in metropolitan France.
Notification by sms or e-mail at each key step of the shipment. In case of absence or impossible delivery, the parcel is delivered in the Relay Parcel (r) nearest you and you can withdraw it the same day at 14h.
In case of absence on the day of delivery, you will be able to reprogram your delivery according to the proposed options.

tnt_bureau

Hand delivered against signature. In 24h after dispatch of your order and before 13h * in metropolitan France.
In case of absence or inability of delivery, the parcel is returned to the TNT distribution agency awaiting further instructions.

* Delivery only on working days. No delivery on weekends and bank holidays. Delivery possible in early afternoon in rural areas